By Terry Trucco
On a recent visit to The Quin hotel I came across something I’d never seen. A button on the bedside phone – remember those? – connects you instantly with a personal shopper at Bergdorf-Goodman. Should you need a new nail color or a last-minute Alaia, they can send one over (the store is steps away). If you’re not sure what you want, you can check out the Bergdorf’s vitrine in the lobby, laden with eye-catching handbags, fragrances and shoes that look like sculpture.
Hotels work feverishly to differentiate themselves from their competitors, but nowhere is this trend more prevalent than among those courting luxury-minded guests. Strolling through the Quin I was reminded that amenities are like an arms race in the hotel world. The Quin doesn’t have an instantly recognizable history like the Plaza or the Waldorf, but the hotel has worked hard to create an identity all its own. And that embraces a slew of 21st –century amenities, including some, like room service from Bergdorf’s, you never knew you wanted. (more…)