By Terry Trucco
After smartphones, can smart TVs be far behind? Hyatt thinks so.
This week the company announced plans to install new televisions with internet capability in the guest rooms of its full-service hotels in the US, Canada and the Caribbean over the next two years. Compared to standard flatpanel TVs, Hyatt’s new televisions are downright brainy.
Fingering a TV remote or a portable keyboard, guests can use the television to access Facebook or Twitter, order room service, contact an airline, request fresh towels or view local restaurant recommendations. They can stream a movie from their Netflix account, download a document to be printed or receive a message about a business meeting in the hotel. They can also, of course, watch TV.
It sounds like the ultimate on-screen mash-up – entertainment system, concierge, front desk and business center rolled into one. And it’s added proof, as if needed, that in-room technology has muscled past mattresses and creative mini-bars as the go-to amenity for hotel chains battling to be top dog. In short, it’s good news for guests. (more…)