By Terry Trucco
It’s been a tough week for New York, the city’s hotels and guests staying – or trying to stay – here. What was it like when the lobby flooded? How did guests react? How bad was the damage? And what can we expect next?
The view from Zone A
It was like flipping a switch.
On Monday night, almost on the stroke of 8 p.m., the tidal wave surged, and water unleashed by Hurricane Sandy hit land. It gobbled up West Street in front of the Marriott New York Downtown and pushed up through the drains. It rushed in through the hotel’s closed doors, flooding the basement and surging up the steps leading to the lobby. Within 15 minutes three inches of water blanketed the lobby’s polished marble floor. (more…)